Journal Of Management Science (JMAS)
Vol 6 No 1 (2023): January: Management Science and Field

Analysis of operational risk management implementation at micro, small medium entreprises

Patricia Angelina (Universitas Internasional Batam, Indonesia)
Caroline Angelina (Universitas Internasional Batam, Indonesia)
Selli Selli (Universitas Internasional Batam, Indonesia)
Stella Stella (Universitas Internasional Batam, Indonesia)
Elza Theofhilia (Universitas Internasional Batam, Indonesia)



Article Info

Publish Date
23 Jan 2023

Abstract

The maximization of profits and the assumption of risk are inseparable elements of corporate management. The seafood restaurant industry offers promising future potential. Rezeki Seafood is one of the seafood restaurants in Batam City. This study aims to determine how Rezeki Seafood applies risk management, specifically in terms of strategic risk, operational risk, compliance risk, and tactical risk. This study approach is qualitative, and the acquired data will be examined. Observations and interviews were used to collect existing data. According to the findings of the investigation, Rezeki Seafood has a high amount of reputation-affecting operational risk, compliance risk, and strategic risk. Regarding risk, Rezeki Seafood demonstrates a high impact with a low chance. The conclusion of the research is that Rezeki Seafood restaurant has a high level of risk, especially in operational risk, compliance risk, and strategy risk. Risks related to reputation are one of the risks that often occur at Rezeki Seafood, where the factors that cause it come from the ability to overcome small problems quickly, employee problems, raw material problems, responsiveness to customer problems, and so on.

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Journal Info

Abbrev

JMAS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen (JMAS) menawarkan analisis yang luas dan luas dari semua permukaan manajemen dan sains. Diterbitkan empat kali per tahun, ini memberikan penekanan pada kemahiran universal dalam metode vital, teknik, dan bidang penelitian. menyajikan kesempatan bagi pembaca untuk berbagi saling ...