International Journal of Entrepreneurship, Business, and Creative Economy
Vol. 3 No. 1 (2023): January

Continuous Intention to Use E-wallet by Business Owners in the Context of the COVID-19 Pandemic

Eric S Parilla (Northwestern University, Philippines)
Marc Edward Abadilla (Northwestern University, Philippines)



Article Info

Publish Date
30 Jan 2023

Abstract

This research paper aims to scan the relationship between perceived susceptibility, perceived severity, self-efficacy, perceived ease of use, perceived usefulness, adoption to satisfaction, and attitude towards the continuous use of e-wallets during the COVID-19 pandemic. The researchers opted to conduct a study on this because of the proliferation of the use of digital wallets in the Philippines, such as Maya, Gcash, and others. There are about 2,644 distributed questionnaires. The study included partial least squares structural equation modelling (PLS-SEM) and a questionnaire tailored to business owners' understanding and attitudes towards using e-wallets. The investigation revealed that perceived susceptibility, perceived ease of use, and perceived usefulness are related to satisfaction with using e-wallets. Moreover, satisfaction with using e-wallets is related to the attitude towards e-wallets. In addition, attitudes towards e-wallets impact business owners' continuous use of e-wallets in the Philippines. This means that because of the pandemic, business owners have a positive attitude toward the continuous use of e-wallets. The study recommends policymakers to continue monitoring e-wallet providers since it is a new scheme of payments.

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Journal Info

Abbrev

ijebce

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

Topic included in the journal are: Entreprenuship spesific topic cover but not limited to: Strategic dimensions of growth, The entrepreneur as manager of a growing company, Financing company growth, Internationalization and growth, The acquisitions process of a growing company, Teaching ...