Proceeding of International Conference Health, Science And Technology (ICOHETECH)
Proceeding of the 3rd International Conference Health, Science And Technology (ICOHETECH)

MOTHER'S SATISFACTION WITH BASIC IMMUNIZATION SERVICES DURING THE COVID 19 PANDEMIC: MIXED METHOD

Allania Hanung (STIKES Estu Utomo)
Atik Mahmudah (STIKES ESTU UTOMO)
Raudatul Munawarah (STIKES Estu Utomo)
Devi Suharani (STIKES Estu Utomo)



Article Info

Publish Date
17 Sep 2022

Abstract

Background of this research is decrease immunization efficient in pandemic covid-19. Based on routine immunization data reports for October 2021, complete basic immunization coverage has only reached 58.4% of the target 79.1%. The purpose of this study was to determine the satisfaction of mothers under five with immunization services during the Covid-19 pandemic at the Banyudono I Health Center. Objective This research is a research mix ed methods. With research techniques using nonprobability sampling, accidental sampling, and for samples with a qualitative approach, using saturated samples. The research was conducted on February 22 and March 1, 2022. Methods from the results of data analysis, it can be seen that from 4 3 respondents mothers who have toddlers 0-24 months with a frequency of 28 respondents said they were not satisfied (65.5%), 15 respondents said they were satisfied (34.9%), and based on the results of interviews from 3 Respondents one mother said they were satisfied and 2 mothers said they were not satisfied with the immunization service. Results for health workers, especially midwives and the registration section at the Banyudono I Health Center, is to improve the registration system so that it can improve better services, and create patient comfort when visiting the Banyudono I Health Center

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