MBR (Management and Business Review)
Vol 6 No 2 (2022): Desember

Pengaruh User Interface Pada Platform Digital Shopee Terhadap Shopping Enjoyment Customer Dalam Paradigma Information Foraging Theory

Sabar Sabar (ITS Surabaya, Indonesia)
Rosiana Eka Dewi (International Business Management, Fakultas Manajemen dan Bisnis, Universitas Ciputra)
Teofilus (International Business Management, Fakultas Manajemen dan Bisnis, Universitas Ciputra)
Gladys Greselda Gosal (International Business Management, Fakultas Manajemen dan Bisnis, Universitas Ciputra)
Auditia Setio Budi (Unknown)



Article Info

Publish Date
22 Dec 2022

Abstract

The success of a digital platform can be seen from how many users visit the platform in one month. Users will visit digital platforms due to various factors, such as an attractive and easy-to-navigate user interface, satisfying digital service platforms, effectiveness in finding information, ease of payment, delivery of various goods, as well as platform security in storing data. The more users who visit digital platform will affect the level of product purchases. This research was conducted to examine the effect of the user interface on the Shopee digital platform in Indonesia on customer shopping enjoyment which is influenced by gender and mediation by the flow experience variable. Information Foraging Theory was chosen as the scalpel in this research because it is considered important to be considered as a priority for digital platforms in improving performance on their platforms. The research method used is a quantitative method and a purposive sampling method which is processed using the SPSS (Statistical Product and Service Solutions) application for Shopee users in Indonesia. The number of samples targeted in this study were 600 respondents who came from active students and alumni from UI, ITB, UGM, Unair, and ITS who often use the Shopee digital platform as a platform for online purchases.

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Journal Info

Abbrev

mbr

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

MBR (Management and Business Review) covers in detail a large variety of topics in management and business. The journal aims to disseminate knowledge derived from the results of empirical research on organizations, people, systems, and events in the field of management and business. The journal ...