Journal of Global Pharma Technology
Vol. 9 Issue 7 : 2017

Investigating the Relationship between Organizational Memory and Management of Organizational Conflicts in Chaharmahal and Bakhtiari Social Security Staff

Meisam Jamalzadeh (Unknown)



Article Info

Publish Date
01 Jul 2017

Abstract

Human resources, the most important and valuable factor, are from different sources of organization and conflict is a phenomenon that has positive and negative effects on the performance of individuals and organizations. The ability to deal with the conflict and its management is of a great importance to the success of the managers of the organizations. Therefore, the purpose of this study is to investigate the relationship between organizational memory and management of organizational conflicts among Chaharmahal and Bakhtiari social security staff. The research method is descriptive and survey method. The statistical population of this research includes all employees of Chaharmahal and Bakhtiari social security and the sample is 150 with Cochran formula. For measuring the variables, a researcher-made organizational memory questionnaire and Stefan Robbins organizational conflict management questionnaire were used. The reliability of the questionnaires was calculated using Cronbach's alpha method and validity of the questionnaire is confirmed by content method. Pearson correlation coefficient was used to analyze the data using SPSS 19 software. The results showed that there is a significant positive correlation between 5 components of organizational memory (personal skills, mental models, organization structure, data retrieval and information recording) and management of organizational conflicts among Chaharmahal and Bakhtiari social security staffs.Keywords: Organizational memory, Management of organizational conflicts, Social security organization.

Copyrights © 2017






Journal Info

Abbrev

jgpt

Publisher

Subject

Medicine & Pharmacology

Description

ournal of Global Pharma Technology is a monthly, open access, Peer review journal of Pharmacy published by JGPT Journal publishes peer-reviewed original research papers, case reports and systematic reviews. The journal allows free access to its contents, which is likely to attract more readers and ...