Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI)
Vol 9, No 1 (2023): March

Social Media Sentiment Analysis Using Convolutional Neural Network (CNN) and Gated Recurrent Unit (GRU)

Ahmad Zahri Ruhban Adam (Telkom University)
Erwin Budi Setiawan (Telkom University)



Article Info

Publish Date
27 Feb 2023

Abstract

The advancing technologies are aimed to maximize human performance. One of the great developments in technology is social media. The social media used in this study is Twitter because most people in Indonesia give their opinions to the public through tweets. The opinions given are very diverse, where they write positive, negative, and neutral opinions. The purpose of this study is to analyze the sentiments of the opinions given by the public in Bahasa Indonesia. To conduct sentiment analysis, tweets are collected by crawling the data. Tweets are then labeled positive, negative, and neutral and then represented as 1, -1, and 0. The method used to classify tweet sentiment is the Convolutional Neural Network (CNN) and Gated Recurrent Unit method (GRU). Research stages including feature selection, feature expansion, preprocessing and balancing with SMOTE. The highest accuracy value obtained on the CNN-GRU model with an accuracy value of 97.58% value. Based on these tests, it can be concluded that sentiment analysis research on Twitter social media using the Convolutional Neural Network and Gated Recurrent Unit methods can produce fairly high accuracy, and feature expansion testing of the deep learning model can provide a significant increase in accuracy values.

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Journal Info

Abbrev

JITEKI

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

JITEKI (Jurnal Ilmiah Teknik Elektro Komputer dan Informatika) is a peer-reviewed, scientific journal published by Universitas Ahmad Dahlan (UAD) in collaboration with Institute of Advanced Engineering and Science (IAES). The aim of this journal scope is 1) Control and Automation, 2) Electrical ...