Wiga : Jurnal Penelitian Ilmu Ekonomi
Vol. 12 No. 4 (2022): December 2022

The Effect of Marketing Mix of Educational Services and Image Formation on Student Decisions to Choose Private Universities in Bandung

Heni Sri Lestari (Sekolah Tinggi Ilmu Administrasi Bandung)
Miswan Miswan (Sekolah Tinggi Ilmu Administrasi Bandung)



Article Info

Publish Date
19 Dec 2022

Abstract

This study aims to measure and analyze the factors in the service marketing mix and image formation, namely reputation and credibility that can influence consumer selection decisions. More specifically, this research takes the context of educational services, with students as consumers who consider the College of Administrative Sciences (STIA) Bandung as their preferred private university. This research was conducted with quantitative methods on 113 STIA Bandung students who were determined by simple random sampling method. The data were obtained from observations, documentation studies, distributing questionnaires to respondents, as well as interviews with leaders and staff on campus. The results of this study indicate that the three variables, namely marketing mix, reputation, and credibility have a positive and significant impact on the decision to choose a university in Bandung. Thus, universities need to apply these three variables as a strategy to attract students' interest in choosing universities.

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Journal Info

Abbrev

wiga

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Wiga : Jurnal Penelitian Ilmu Ekonomi is published twice a year in March and September, published by Sekolah Tinggi Ilmu Ekonomi Widya Gama since March 2011. Wiga : Jurnal Penelitian Ilmu Ekonomi is intended as a forum for publishing scientific articles in the field of economics : Accounting, ...