Bricolage : Jurnal Magister Ilmu Komunikasi
Vol 9, No 1 (2023): Accredited by Kemenristekdikti RI SK No.152/E/KPT/2023

Application mediated communication: Panoptic surveillance in online transportation

Sulistyowati, Evit Dwi (Universitas of Indonesia)



Article Info

Publish Date
09 Mar 2023

Abstract

This study aims to reveal conditions that have been neglected so far regarding the development of communication technology in online transportation. With a large number of partners, the company provides features to service users to provide an assessment of online motorcycle taxi drivers. Companies are no longer present to discipline their workers with strict regulations, but by using a panopticon monitoring system that is delegated to service users. This study uses a qualitative approach by conducting surveys and interviews with online motorcycle taxi drivers and users. The results of the participant interviews were then analyzed and supported by documentation studies originating from books, journals, and some data obtained from online media, or also known as data triangulation. The results of the study show that the panopticon system implemented by the company provides certainty of supervision so that it forms the discipline of those who are supervised by forming homogeneous behavior. The power relations that occur between companies and their partners place online motorcycle taxi drivers in a vulnerable position to symbolic violence through supervision. 

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Journal Info

Abbrev

bricolage

Publisher

Subject

Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

Jurnal Magister Ilmu Komunikasi is an academic journal published twice annually (June-December) by Department of Communication in Master Degree of Universitas Bunda Mulia. This journal publishes original researches in multi concepts, theories, perspectives, paradigms and methodologies on ...