AGRI-SOSIOEKONOMI
Vol. 13 No. 2A (2017)

DIMENSI MUTU PRODUK BALAI LATIHAN PENDIDIKAN TEKNIK (BLPT) KAATEN TOMOHON

Meyriska Christi Howan (Unknown)
Paulus A. Pangemanan (Unknown)
Leonardus R. Rengkung (Unknown)

Article Info

Publish Date
03 Aug 2017

Abstract

The research showed that the process of measuring the dimensions of product quality in Technical Education and Training Center (BLPT) Kaaten reached the total 2569 data retrieval scores indicating the index number of consumer satisfaction measurements of 85,63% and quite satisfied. This indicates that consumers who buy products at BLPT Kaaten Tomohon are aware of the benefits of BLPT products in terms of product quality dimensions that can be seen from the 8 dimensions of quality, namely performance, features, reliability, suitability, durability, ease of improvement, beauty and perception of quality. The measurement of quality dimension product of BLPT Kaaten Tomohon can be a reference for BLPT Kaaten Tomohon to continuously improve product quality in order to remain competitive in the market.

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Journal Info
AGRI-SOSIOEKONOMI
Website

Abbrev

jisep

Publisher

Universitas Sam Ratulangi

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Social Sciences

Description

Focus and Scope The aims of this transdisciplnary journal is to provide a venue for academicians, researchers and practitioners for publishing the original research articles or review articles. The scope of the articles published in this journal deal with a broad range of topics, including: ...