PERSPEKTIF
Vol. 12 No. 2 (2023): PERSPEKTIF, April

Peranan Kepemimpinan Satuan Polisi Pamong Praja Provinsi Sumatera Utara Dalam Peningkatan Pelayanan Terhadap Masyarakat

Albert Harianja (Universitas Sumatera Utara)
Humaizi (Universitas Sumatera Utara)
Heri Kusmanto (Universitas Sumatera Utara)



Article Info

Publish Date
18 Apr 2023

Abstract

The purpose of this study, among other things, is to identify and analyze the role of leadership and the supporting and inhibiting factors faced by the Civil Service Police Unit of North Sumatra Province in improving services to the community. The research design used in this study is a descriptive method with a qualitative approach. The data were obtained directly from the field and the data analysis technique used in this study was to use the steps proposed by Bungin (Ed) (2003), which are as follows: Data Collection. Data Reduction (Data Reduction). Display Data. And Verification and Confirmation of Conclusions (Conclusion Drawing and Verification) The results of the study concluded that the role of leadership in the civil service police unit of North Sumatra Province in improving service to the community is seen in its role as a determinant of direction, as a spearhead of change and as a spokesperson. Supporting factors encountered are the relationship between superiors and subordinates, task structure and position strength in Satpol PP of North Sumatra Province. The inhibiting factors encountered include work initiatives, facilities and infrastructure and budget.

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Journal Info

Abbrev

perspektif

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

PERSPEKTIF, is a journal of Governmental, Political, Public Administration, Communication and Social Sciences, for information and communication resources for academics, and observers of Governance Sciences, Social Sciences, Political Sciences, Public Administration Sciences, Communication Sciences, ...