JBMR: Journal of Business and Management Review
Vol. 4 No. 4 (2023): (Issue-April)

The Social Dimension of Shopping Centres in South Africa

Daphne Ntlhe (Housing Department, School of Built Environment and Development Studies, University of KwaZulu-Natal, Durban, South Africa)



Article Info

Publish Date
28 Apr 2023

Abstract

Shopping centres have transformed consumers’ consumption patterns, behaviour, and spatial trips. Consumers’ shopping trips have shifted from traditional shopping streets to shopping centres. Their decision to patronise a shopping centre is generally influenced by a set of attributes that consumers consider commanding them to visit the centre. These attributes or reasons establish a shopping centre’s role in a neighbourhood. This paper aims to analyse consumers’ reasons for visiting shopping centres, their visits companions, and the frequency of their visits to the shopping centres as determinant factors for township shopping centres as entertainment spaces in South Africa. The study contributes to the literature on shopping centres in townships outside of South Africa’s metropolitan areas. A questionnaire survey was employed to acquire data from 390 consumers in Namakgale Crossing using the convenient sampling technique. The study concludes that township shopping centres play an entertainment and social role in addition to their economic role.

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Journal Info

Abbrev

jbmr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Journal of Business and Management Review applies theory developed from business research to actual business situations. Recognizing the intricate relationships between the many areas of business activity, JBMR examines a wide variety of business decisions, processes and activities within the actual ...