ARBITRASE: JOURNAL OF ECONOMICS AND ACCOUNTING
Vol. 3 No. 3 (2023): March 2023

Analisis Kepuasan Pelanggan Homestay Syariah Desa Bahasa Borobudur: dengan Pendekatan Teori Tradisional Dimension

Khoiriyah, Siti (Unknown)
Purwanto (Unknown)
Labib, Achmad (Unknown)



Article Info

Publish Date
31 Mar 2023

Abstract

The purpose of this study is to complete the literature on the factors that influence customer satisfaction at the Borobudur Language Village Syariah Homestay, which previously had not studied much Traditional Dimension theory. This research method uses qualitative research methods. The results of the study show that quality values, price values, emotional values ??and social values ??affect customer satisfaction in village sharia homestays. Borobudur language, traditional theory dimension. Customer satisfaction is the part that relates to the creation of customer value. Because the creation of customer satisfaction means providing benefits for the company, namely, including the relationship between the company and its customers to be harmonious, providing a good basis or creating customer satisfaction and forming a word of mouth recommendation that is profitable for the company, resulting in interest from customers to buy or use the company's services The traditional dimension theory is really relevant for testing customer satisfaction values ??at the sharia homestay of the Language Village in Borobudur.

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Journal Info

Abbrev

arbitrase

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

1. Auditing, 2. Financial Management, 3. Marketing Management, 4. Strategic Management, 5. Organizational Behavior, 6. Operations Management, 7. Change Management, 8. Management of Sharia, 9. Knowledge Management 10. Entrepreneurship, 11. E-Business, 12. Business Management, 13. Capital Market, 14. ...