Evaluation of Patient Data Protection in the Implementation of the E-Health Program in the City of Surabaya

Suci Megawati (Department of Public Administration, Faculty of Social Sciences and Law, Surabaya State University, Indonesia)
Deby Febriyan Epriliantor (Department of Public Administration, Faculty of Social Sciences and Law, Surabaya State University, Indonesia)
Muhamad Arif Mahdiannur (Science Education Department, Faculty of Math and Science, State University of Surabaya, Indonesia)
Rizky Muhammad Sidik (Sports Coaching Education Department, Faculty of Sports Science, Surabaya State University, Indonesia)
Muhammad Kharis Fajar (Sports Coaching Education Department, Faculty of Sports Science, Universitas Negeri Surabaya, Indonesia)

Journal La Sociale
Vol. 4 No. 1 (2023): Journal La Sociale

The city of Surabaya has implemented the e-health program since 2014. Protection of patient data is the most important aspect in evaluating e-health health programs. The research objective is to analyze the evaluation of patient personal data protection in e-health programs. The research method uses descriptive qualitative with a case study research strategy. Data collection techniques used a mixed-method approach. The research results show that the protection of patient data in the implementation of the E-Health Program in the city of Surabaya is reviewed from indicators (1). Guarantee of Patient Data Confidentiality service recipient version; (2). E-Health Application Security; (3). Efforts to Convince Users in Using E-Health; (4). E-Health Service Application Security from Irresponsible Parties; (5). Patient Personal Data Guarantee program implementation version.