Jurnal Manajemen dan Bisnis
Vol 3, No 1 (2023)

PENGARUH WORD of MOUTH, DIGITAL MARKETING, BRAND AWARENESS TERHADAP COSTUMER LOYALTY PADA ARTIS BARU SEVEN MUSIC INDONESIA

Sarida Minarni (Universitas Prof. Dr. Moestopo (Beragama))
Kurnia Sari Dewi (Universitas Prof. Dr. Moestopo (Beragama))



Article Info

Publish Date
29 Apr 2023

Abstract

The development of Indonesian music every year shows considerable growth. Indonesian music has become a host for music listeners in the country. One of the reasons for this development is that technology is developing rapidly and helping musicians produce and disseminate their work. The purpose of this research is to find out the influence of Word of Mouth, Digital Marketing, Brand Awareness on Customer Loyalty for new artists, Seven Music Indonesia. Respondents in this study were listeners to Swaragama Jogjakarta radio who listened to the Zona Persada program every Monday - Friday at 19.00 - 21.00 in October - November 2020 who conducted interactive (request) songs. The number of respondents in this study was set at 186 respondents. This research gives the results: 1) Word of Mouth has a significant direct effect on Customer Loyalty, 2) Digital Marketing has a positive influence on Customer Loyalty, 3) Brand Awareness has a positive influence on Customer Loyalty, 4) Word of Mouth, Digital Marketing, Brand Awarness has a significant influence on Customer Loyalty for Seven Music Indonesia's New Artists.

Copyrights © 2023






Journal Info

Abbrev

jmb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science

Description

Jurnal Manajemen dan Bisnis, ISSN 2775-9806 (cetak) dan ISSN 2775-9814 (Online), dikelola Program Studi Manajemen diterbitkan oleh Fakultas Ekonomi dan Bisnis Universitas Prof. Dr. Moestopo (Beragama). Jurnal Manajemen dan Bisnis diterbitkan dua kali setahun (pada Maret dan September). Menerima ...