Jurnal Manajemen Riset Inovasi
Vol. 1 No. 3 (2023): Juli : Jurnal Manajemen Riset Inovasi

Analisis Kualitas Pelayanan Light Rail Transit (Lrt) Di Pegangsaan Dua – Velodrome

Reina Mayang Dhenarisa (Unknown)
Adelio Shatara Nugraha (Unknown)
Alphonsus Christian Gavrie (Unknown)
Siti Sahara (Unknown)



Article Info

Publish Date
05 May 2023

Abstract

The quality of Light Rail Transit (LRT) services in Pegangsaan Dua - Velodrome is the result of efforts by the Jakarta Provincial Government and LRT Jakarta to improve public transportation services in Jakarta. The development of LRT Jakarta began with the increasing demand from the community for safe, comfortable, and efficient transportation access. In the process of developing LRT, a service quality analysis is carried out to determine the extent to which LRT can meet the needs of the community and measure user satisfaction levels. This analysis is carried out using various methods such as user satisfaction surveys, direct observation, and analysis of LRT usage data. From the results of this analysis, it is expected that solutions can be found to improve the quality of LRT services so that they can meet the increasing needs and satisfaction of users.

Copyrights © 2023






Journal Info

Abbrev

mri

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan ...