Multazam : Jurnal Manajemen Haji dan Umrah
Vol 2 No 2 (2022): Multazam : Jurnal Manajemen Haji dan Umrah

MANAJEMEN PELAYANAN BIMBINGAN MANASIK KBIH MUSLIMAT NU BALIKPAPAN DI MASA PANDEMI

Haliza Ati Ningsiwi (Universitas Tridharma Balikpapan)

Article Info

Publish Date
19 Dec 2022

Abstract

This study aims to analyze the management of manasik guidance services held during a pandemic at KBIH Muslimat NU Balikpapan and describe the responses of prospective pilgrims who take part in these manasik guidance activities. This research is a descriptive qualitative research, with a case study approach. The results showed that the management of the KBIH Muslimat NU Balikpapan Manasik guidance service during the Pandemic Period was carried out using four management functions namely planning, organizing, actuating and supervising. The congregation's response to the KBIH ritual service management stated that as much as 50% were very satisfied, 32% were satisfied, 12% were quite satisfied, and 6% were dissatisfied.

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Journal Info
Multazam : Jurnal Manajemen Haji dan Umrah
Website

Abbrev

Multazam

Publisher

Institut Agama Islam Negeri Metro Lampung

Subject

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Multazam Journal of Hajj and Umrah Management is nationally accredited with Print International Standard Serial Number (P-ISSN) 2809-2430 and Electronic International Standard Serial Number (E-ISSN) 2961-9084 published by the Faculty of Economics and Islamic Business IAIN Metro as a vehicle for ...