Jurnal Ilmiah Agritas
Vol 2 No 2 (2018)

ANALISIS KEPUASAN KONSUMEN KOPI DI KEDAI-KEDAI KOPI DI KECAMATAN SAMIGALUH KABUPATEN KULON PROGO

Engri Sulistiawati (Unknown)
Danang Manumono (Unknown)



Article Info

Publish Date
05 Apr 2019

Abstract

This research was conducted in Samigaluh District, Kulon Progo Regency. Samigaluh has a unique local coffee, “moka” coffee, this coffee is made by farmers that is coffee plants side by side with cocoa plants to produce moka coffee. The goal of the research is to know the effect of product quality, service quality, age, work and income on the satisfaction of consumers of coffee in coffee shops in Samigaluh. The hypothesis of this study is predictable that product quality, service quality, age, occupation, and income affect the satisfaction of coffee consumers in coffee shops in Samigaluh District. The basic method used is descriptive method. The sampling method uses Accidental Sampling and Purposive Sampling with 50 respondents in totals. The analytical method uses multiple linear analysis, testing the coefficient of determination, F test, and partial t test. The results of the analysis of this study variables that have a significant effect on consumer satisfaction (α = 0,05) is product quality with a probability, service quality, age of respondent, and work of respondent. While the income variable is not significant to consumer satisfaction (p = 0.5521).

Copyrights © 2018






Journal Info

Abbrev

agritas

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

"Jurnal Ilmiah Agritas" is a scholarly journal that is published by the Agribusiness Department, Faculty of Agriculture, Sarjanawiyata Tamansiswa University. The journal has been in publication since 2017 and is dedicated to the dissemination of research findings and advancements in the field of ...