Jurnal Ilmiah Mahasiswa Ekonomi Islam (JIMEKI)
Jurnal Ilmiah Mahasiswa Ekonomi Islam (JIMEKI) Vol. 5 No.1, Mei 2023

PENGARUH LITERASI KEUANGAN DAN KUALITAS PELAYANAN TERHADAP PENGAMBILAN KEPUTUSAN MENGGUNAKAN JASA LAYANAN BANK SYARIAH YANG DIMEDIASI OLEH RELIGIUSITAS

Puteri Nabila (Universitas Syiah Kuala)
Ridwan Nurdin (Universitas Syiah Kuala)



Article Info

Publish Date
27 Jun 2023

Abstract

This study aims to analyze the effect of financial literacy and service quality on decision making using Islamic banking services mediated by religiosity. This study uses a quantitative approach with a sample of 100 respondents who are active undergraduate students at Syiah Kuala University. Data obtained by distributing questionnaires to respondents. The data analysis technique used is Path Analysis and Sobel Test. The results of the research analysis showed that financial literacy and service quality had a positive and significant effect on religiosity. Financial literacy, service quality and religiosity have a positive and significant effect on decision making. The results of the Sobel test on the indirect effect show that financial literacy does not have a positive and significant effect on decision making with religiosity as a mediating variable. Service quality has a positive and significant influence on decision making with religiosity as a mediating variable. It is hoped that every Islamic Bank institution can improve the quality of its services so that this bank becomes one of the student targets in making decisions about using Islamic Bank services.

Copyrights © 2023






Journal Info

Abbrev

EKI

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ilmiah Mahasiswa Ekonomi Islam (JIMEKI)) merupakan jurnal ilmiah dwi tahunan bidang Ekonomi Islam yang diterbitkan oleh Program Studi Ekonomi Islam, Fakultas Ekonomi dan Bisnis, Universitas Syiah Kuala, Banda Aceh bekerjasama dengan Ikatan Ahli Ekonomi Islam Indonesia (IAEI), DPW Aceh sejak ...