Edutourism : Journal Of Tourism Reseach
Vol. 5 No. 01 (2023): HOSPITALITY AND TOURISM

The Effect of Using E-Tickets On Tourist Satisfaction At The Istano Basa Pagaruyuang Tourist Attraction

Mandalia, Siska (Unknown)
Nabila Khairunnisa (Unknown)



Article Info

Publish Date
24 Jun 2023

Abstract

Abstract This study aims to determine the effect of using e-tickets on tourist satisfaction at the Istano Basa Pagaruyuang tourist attraction West Sumatera. The variables used in this study are using e-tickets as the independent variable and the tourist satisfaction variable as the dependent variable. The research method uses a quantitative approach with a simple linear regression test to determine the direct influence between variables. The population in this study were all tourists who visited Istano Basa Pagaruyuang. The research sample totaled 100 respondents because it used a probability sampling technique with random sampling based on chance. The data collection technique was carried out using a questionnaire with a Likert scale that had been tested for validity and reliability. The data were processed using the SPSS version 25 application program. The results showed that the use of e-tickets had a significant effect on tourist satisfaction. Keywords: Tourist Attractions, E-ticket, Tourist Satisfaction, Istano Basa Pagaruyuang

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Journal Info

Abbrev

edutourism

Publisher

Subject

Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Edutourism Journal of Tourism Research (EJTR) published twice a year in June and December by Tourism Department of State Polytechnic of Samarinda, East Kalimantan. The publication of this journal is a scientific and applied journal in hospitality and tourism studies. The manuscript can be research ...