JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi
Vol. 1 No. 5 (2023): September

PENGARUH ONLINE CUSTOMER REVIEW TERHADAP KEPERCAYAAN MAHASISWA PENGGUNA SHOPEE DI FAKULTAS EKONOMI BISNIS UNIVERSITAS NEGERI MAKASSAR

Dilla Apriliana Mahrun (Makassar State University / Faculty of Economics and Business, Makassar, Indonesia)
Muhammad Ilham Wardhana (Makassar State University / Faculty of Economics and Business, Makassar, Indonesia)
Muhammad Ichwan Musa (Makassar State University / Faculty of Economics and Business, Makassar, Indonesia)



Article Info

Publish Date
04 Jul 2023

Abstract

The purpose of this study aims to determine the effect of online customer reviews on customer trust in e-commerce shopee among students of the Faculty of Economics and Business, Makassar State University. The population in this study is the undergraduate business economics students at Makassar State University as consumers who have made purchases on the Shopee site with a population of 5445 Makassar State University students. The minimum sample for this research is 98 respondents from the Faculty of Economics. Business Strata (S1) Makassar State University. Overall, this study shows that the respondents' assessment of this research variable, namely Online Customer Review (X), is generally good. This is indicated by the many agreed responses from the independent variable customer trust in the shopee application. Based on the results of this study, it can be concluded that online customer reviews have a positive effect on customer trust in 98 respondents to students of the Faculty of Economics and Business, Makassar State University.

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Journal Info

Abbrev

jebiman

Publisher

Subject

Social Sciences

Description

JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi is a journal that publishes research results, both theoretical and field studies, in general, and specifically related to economics, business, management, and ...