PERANCANGAN SISTEM INFORMASI MANAJEMEN LAYANAN JASA TEKNOLOGI DAN KERJASAMA DI LEMBAGA DEF

Alfian Destha Joanda (Jurusan Teknik Industri, Fakultas Teknik, Universitas Sebelas Maret Jl. Ir Sutami No. 36A, Surakarta, Indonesia 57126)
Yusuf Priyandari (Jurusan Teknik Industri, Fakultas Teknik, Universitas Sebelas Maret Jl. Ir Sutami No. 36A, Surakarta, Indonesia 57126)
Roni Zakaria (Jurusan Teknik Industri, Fakultas Teknik, Universitas Sebelas Maret Jl. Ir Sutami No. 36A, Surakarta, Indonesia 57126)

Jurnal Sistem Informasi
Vol. 10 No. 2 (2014): Jurnal Sistem Informasi (Journal of Information System)

Layanan jasa seksi ABC information system is a system used by ABC lembaga DEF staff for process of saving and processing data of customer and customer’s product. This system facilitated by lembaga DEF to support making a document for testing. Previously seksi ABC lembaga DEF staff still use Microsoft Access and manual record. Therefore seksi ABC lembaga DEF staff require a new information system that quickly and efficiently so that improve customer services. In making this new information system the author uses Microsoft Visual Basic and MySql. The design of information system using prototyping method and using the database design with the concept of context diagram, Data flow Diagram (DFD), flowchart and Entity Relationship Diagram (ERD). The new application system is based on desktop applications and integration with SMS gateway.