Jurnal Ilmiah Matrik
Vol 24 No 2 (2022): Jurnal Ilmiah Matrik

Unit Link Application Quality Analysis Using ISO 25010 . Method (Case Study of PT Asuransi Jiwasraya Persero)

ulfa tunisa manu (gunadarma)
Rina Noviana (Universitas Guna Darma)



Article Info

Publish Date
22 Aug 2022

Abstract

Abstract : PT Asuransi Jiwasraya Persero is a state-owned insurance company that is the largest local insurance company in Indonesia. PT Asuransi Jiwasraya has many products for individuals and groups. Jiwasraya's product management uses the Unit Link application, which is a web-based application that is used to facilitate the management of product transactions at Jiwasraya. Research on the analysis of Unit Link application quality aims to determine the quality of the application, using ISO 25010 which is a standard for software with eight characteristics, including functional suitability, performance efficiency, compatibility, usability, portability, and security. Determination of weights using the Analytical Hierarchy Process (AHP) method with the testing methods used are blackbox testing, questionnaires, observation and stress testing. The unit link application test got a score of 4.196 with a good category and the research results can help to determine the quality of the Unit Link application. Keywords: ISO 25010, Quality, Application, User Satisfaction, Unit Link

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Journal Info

Abbrev

jurnalmatrik

Publisher

Subject

Computer Science & IT

Description

Peringkat Akreditasi Jurnal Ilmiah Periode III Tahun 2022 KEPUTUSAN DIREKTUR JENDERAL PENDIDIKAN TINGGI, RISET, DAN TEKNOLOGI KEMENTERIAN PENDIDIKAN, KEBUDAYAAN, RISET, DAN TEKNOLOGI REPUBLIK INDONESIA NOMOR 225/E/KPT/2022 TENTANG PERINGKAT AKREDITASI JURNAL ILMIAH PERIODE III TAHUN 2022. Jurnal ...