Prosiding Amal Insani Foundation
Vol. 2 (2023): PROSIDING NASIONAL

Faktor-Faktor Kepuasan Pelanggan: Literature Review

Hengki Siswo Utomo (Universitas Primagraha)
Mardani Mardani (Universitas Primagraha)
Tubagus Regiasa Fajar (Universitas Primagraha)

Article Info

Publish Date
06 Jul 2023

Abstract

Previous or relevant research is fundamental in a study or scientific article. Prior or relevant research strengthens the theory and phenomenon of the relationship or influence between variables. This article reviews the factors that influence customer satisfaction in a study of the Marketing Management literature. The results of this literature review article are Service Quality affects Customer Satisfaction.

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Journal Info
Prosiding Amal Insani Foundation
Website

Abbrev

semnas

Publisher

Amal Insani Foundation

Subject

Religion Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Other

Description

Prosiding Amal Insani ini merupakan luaran artikel yang telah memenuhi syarat dan ketentuan dalam kegiatan Call for Paper yang diselenggarakan oleh Amal Insani Foundation dalam kegiatan Seminar ...