<![CDATA[The aim of the study was to find out the need for medical record document file shelves to support the effectiveness of services at the Dr. Central General Hospital. Hasan Sadikin Bandung.The research method used is descriptive method, namely a research conducted to describe or describe a phenomenon that occurs.Based on the results of research and observations the authors found that: 1). data on the number of patients increases each year, 2) The need for shelves according to the anthropometric data filling is 272 shelves, 3) There has been a shortage of medical record storage shelves since 2019 so that files have piled up and many DRMs have been damaged, 4) The service has not been effective this is because the unit medical records have not been maximized in carrying out DRM storage because the available shelves are not sufficient, the shelf design is too high and not suitable for filling anthropometric data so that it can cause work accidents.The suggestions that the author conveys include the Central General Hospital Dr. Keywords: Workload Analysis, Effectiveness]]>
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