Journal Research of Social Science, Economics, and Management
Vol. 3 No. 1 (2023): Journal Research of Social Science, Economics, and Management

The Influence Of Personalized Ads On E-Commerce Applications In Indonesia On User Satisfaction

Gevyo Irene (Sekolah Tinggi Ilmu Ekonomi Harapan Bangsa Bandung, Indonesiaindo)



Article Info

Publish Date
26 Aug 2023

Abstract

The rapid growth of technology and the internet has encouraged the development of the e-commerce industry in Indonesia. In an effort to increase sales and interaction with customers, e-commerce companies are increasingly adopting the use of ads tailored to individual preferences, known as personalized ads. This study aims to investigate the effect of personalized ads on e-commerce applications in Indonesia on user satisfaction. This study used quantitative research methods. The data collection technique carried out is to distribute questionnaires. The collected data is then statistically analyzed using SPSS. The results showed that personalized ads have a positive influence on the level of user satisfaction of e-commerce applications in Indonesia. Users who receive personalized ads are more satisfied with e-commerce apps than users who don't receive personalized ads.

Copyrights © 2023






Journal Info

Abbrev

jrssem

Publisher

Subject

Environmental Science

Description

The Journal Research of Social Science, Economics, and Management is a double-blind peer-reviewed academic journal and has open access to social and scientific fields. The journal is published monthly once by CV. Publikasi Indonesia. The Journal Research of Social Science, Economics, and Management ...