Economics and Digital Business Review
Vol. 4 No. 2 (2023): February - July

Promotion And Service Quality On Consumer Satisfaction

Wida Ningsih (STIEB Perdana Mandiri, Politeknik Perdana Mandiri)
Dedy Trisnadi (STIEB Perdana Mandiri)
Ricky Ekaristy Purwadi (Politeknik Perdana Mandiri)
Siti Chadijah (Price, Promotion, Quality of Service, Purchase Decision.)



Article Info

Publish Date
27 Sep 2023

Abstract

This study aims to identify and analyze the influence of Price, Promotion, and Quality of Service on purchasing decisions at Hotel Savoy Homan. The phenomenon of the increase in the number of guests from May 2022 to April 2023 at Hotel Savoie Homan, guests who have stayed more than 5 times, and the good quality of service is the cornerstone of this study. The type of census performed is quantitative explanatory. The data analysis technique used is double linear regression. The sample determination method is Simple Random Sampling with a total sample of 87 people. The results of the research are partially positive and significant for the Purchase Decision, the Promotion has a positive and important influence on the Purchasing Decision and the Quality of Service positively influences the Purchains Decision. Simultaneously, the Price, Promotion, and Quality of the Service are capable of influencing a 39% Purchain Decision with the remaining 61% described by a variable or other factor.

Copyrights © 2023






Journal Info

Abbrev

ecotal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Economics and Digital Business Review, is published by STIE Amkop Makassar in 2020, with registered number ISSN : 2774-2563 (Online), is a peer-reviewed journal published Economics and Digital Business Review published two times a year (January & July) by STIE Amkop Makassar, It provides an academic ...