Majalah Ilmiah UNIKOM
Vol 21 No 1 (2023): Majalah Ilmiah Unikom

Analisis System Usability Scale (SUS) dan Perancangan Sistem Self Service Pemesanan Menu di Restoran Berbasis Web

Anak Agung Ngurah Hary Susila (Unknown)
Dewa Made Sri Arsa (Unknown)



Article Info

Publish Date
28 Apr 2023

Abstract

COVID-19 is a global pandemic with 220 countries infected with this virus and 55,326,907 confirmed cases. In Indonesia, from March to November 2021, there were 478,720 positive cases, where these cases were identified from clusters of offices, factories, educational establishments, hospitals/health centers, and finally a new cluster was found in a restaurant. The Ministry of Tourism and Creative Economy has issued guidelines for preventing COVID-19 in restaurants by providing menu lists and ordering food or drinks based online. The purpose of the study was to design an architectural model for the application of self service menus and orders at restaurants. The method used for designing this system is the Waterfall method with the System Usability Scale (SUS) method for testing application usability. The results of the research are the self-service architectural model of the menu and order application, there are two user actors, namely visitors and restaurant admins. The self service menu and order application architecture model has a menu page that can be accessed by guests and admins, namely the main system page, food and beverage menu, order check out page, admin order page and to access the system you can use a QR Code. The results of the application usability test using the System Usability Scale (SUS) method get an average value of 70 or the Good category (good). Key Words: Architecture Models, COVID-19, Restaurant, Self Service Application, System Usability Scale

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Journal Info

Abbrev

jurnal-unikom

Publisher

Subject

Arts Humanities Computer Science & IT Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Majalah Ilmiah Unikom (MIU), adalah wadah informasi berupa hasil penelitian, studi kepustakaan, gagasan, aplikasi teori dan kajian analisis kritis di masing-masing bidang kelimuan. Majalah Ilmiah Unikom (MIU) diterbitkan dua kali dalam satu tahun yaitu pada bulan April dan ...