Jurnal Ecogen
Vol 6, No 3 (2023): Jurnal Ecogen

Pengaruh Brand Experience Terhadap Brand Trust Melalui Brand Reputation Sebagai Variabel Intervening

Carla Firma Oktipa (Universitas Negeri Padang)
Rose Rahmidani (Universitas Negeri Padang)



Article Info

Publish Date
05 Oct 2023

Abstract

The purpose of this study is to determine the influence of brand experience on brand trust through brand reputation as a variable between PT. Lion Mentari Airlines in Padang. This study used causal research. The population of this study was residents of the city of Padang who used Lion Air airline with 97 samples. The data used is primary data obtained by distributing questionnaires. The analysis method used is path analysis with SPSS 15. The results showed that (1) brand experience has a significant and positive effect on brand reputation (2) brand experience has a significant and positive effect on brand trust (3) brand reputation has a significant effect and positive influence on brand trust (4) brand experience has a significant and positive effect on brand trust, if brand reputation as a variable.

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Journal Info

Abbrev

pek

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ecogen is a peer-reviewed journal and scientific journal devoted to the publication of original papers published by Universitas Negeri Padang. Since 2018, this journal has become an open-access peer-reviewed online journal of economics and education studies published by Universitas Negeri ...