Testing the Workload Measurement Analysis (WMA) Application at Aminah Islamic Hospital in Blitar Using the Technology Acceptance Model (TAM) Method

Shofa Athur Rosyida (Program Studi Rekam Medis dan Informasi Kesehatan, Fakultas Rekam Medis dan Informasi Kesehatan Jl. Besar Ijen, Kampus Polkesma Malang, Malang, Indonesia 65122)
Muhammad Raihan Akbar (Prodi Promosi Kesehatan Politeknik Kesehatan Kemenkes Malang)
Andina Rahma Dahlia (Prodi Rekam Medis & Informasi Kesehatan Politeknik Kesehatan Kemenkes Malang)
Antin Herina Putri (Prodi Rekam Medis & Informasi Kesehatan Politeknik Kesehatan Kemenkes Malang)
Dea Allan Karunia Sakti (Prodi Rekam Medis & Informasi Kesehatan Politeknik Kesehatan Kemenkes Malang)

Jurnal manajemen informasi kesehatan
Vol. 8 No. 1 (2023): Health Information and Management

The Workload Measurement Analysis (WMA) application is an Android-based information system that can be accessed online and applied in the healthcare sector. Two workload calculation methods are available: the Workload Indicator Staffing Need (WISN) method and the Health Workload Analysis (ABK Kes). The WMA application was tested using the Technology Acceptance Model (TAM) method, using systematic in-depth interviews. The Technology Acceptance Model (TAM) test had two main themes: usefulness analysis and ease of use analysis. The test included the login menu, homepage, learn page, data input, conclusion, and history. The Technology Acceptance Model (TAM) test yielded satisfactory results for both the ease of use and the usefulness analysis of the WMA application. It can be concluded that the WMA application is useful and easy to implement at Aminah Islamic Hospital in Blitar for calculating workload analysis, particularly for medical records.