JBMR: Journal of Business and Management Review
Vol. 4 No. 7 (2023): (Issue-July)

The The Effect of Perceived Organizational Support and Job Crafting on The Organizational Citizenship Behavior Through Work Engagement as an Intervening Variable

Halimatus Sadiyah (Departement of Management, Faculty of Econimics and Business, Universitas Negeri Surabaya, Surabaya, Indonesia)
Khoirur Rozaq (Departement of Management, Faculty of Econimics and Business, Universitas Negeri Surabaya, Surabaya, Indonesia)
Dwiarko Nugrohoseno (Departement of Management, Faculty of Econimics and Business, Universitas Negeri Surabaya, Surabaya, Indonesia)

Article Info

Publish Date
31 Jul 2023

Abstract

This research aims to examine and analyze the effect of perceived organizational support and job crafting on organizational citizenship behavior through work engagement as an intervening variable. Respondents in this study were the employees of companies engaged in the banking sector. The results of analysis and hypothesis testing by SmartPLS show that there is no effect between perceived organizational support on organizational citizenship behavior. Job crafting affects on organizational citizenship behavior. Perceived organizational support and job crafting affect work engagement. Work engagement affects mediating the relationship between perceived organizational support and job crafting on organizational citizenship behavior.

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Journal Info
JBMR: Journal of Business and Management Review
Website

Abbrev

jbmr

Publisher

Profesional Muda Cendekia

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Journal of Business and Management Review applies theory developed from business research to actual business situations. Recognizing the intricate relationships between the many areas of business activity, JBMR examines a wide variety of business decisions, processes and activities within the actual ...