Journal of Tourism Sustainability
Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022)

The Effect of Digital Native Electronic Word-Of-Mouth (e-WOM) on Destination Awareness Tourism Village in West Java

Siti Nur Aini (Politeknik Negeri Bandung)



Article Info

Publish Date
27 Dec 2022

Abstract

Tourism is a universal industry because every modern human considers that vacation is a need that must be fulfilled. In the digital era, there is a generation born and raised in technological developments called digital natives; this generation is considered a vital role holder in the tourism industry because, in the next few years, the digital native era will enter a productive age and do many things while on vacation. In their daily life, digital natives cannot be separated from social media and smartphones. This is a motivation to be able to develop a tourist village through the role of digital natives. This study has several objectives to achieve, namely to find out electronic word-of-mouth (e-WOM) on Instagram carried out by digital natives to determine destination awareness of tourist villages in West Java, as well as to examine the influence between e-WOM and destination awareness. This study uses quantitative methods through a descriptive verification approach with bivariate correlation analysis and simple linear regression. This study found the effect of electronic word-of-mouth on Instagram on destination awareness of West Java tourist villages, which was positive and significant, with a coefficient of determination of 22.3% and 77.7% influenced by other factors.

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Journal Info

Abbrev

JTOSPOLBAN

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research ...