JURNAL AKUNTANSI DAN BISNIS : Jurnal Program Studi Akuntansi
Vol. 9 No. 2 (2023): November 2023

Evaluation of Tax Audit Effectiveness Factors in Jakarta Regional Tax Office

Frita Melliniawati (Universitas Indonesia)
Mulyono (Universitas Indonesia)



Article Info

Publish Date
01 Nov 2023

Abstract

Tax audit emerges as a form of control conducted by the Directorate General of Taxes to test taxpayer compliance towards implementing the self-assessment system. According to deterrence theory, taxpayer compliance is highly dependent on cost-benefit analysis, whereby the benefits of complying outweigh the consequences of not complying. Therefore, conducting an effective tax audit is important to increase taxpayer compliance. This study aims to evaluate the causes of the declining tax audit effectiveness based on the Audit Coverage Ratio (ACR) trend in the North Jakarta Regional Tax Office in 2019-2021 by using seven determinant factors of tax audit effectiveness as benchmarks. These factors are then divided into five categories, namely Top Management Support (financial budget adequacy, supporting facilities availability, professional training adequacy), Tax Auditor (Tax Auditor personnel sufficiency and workload), Technology (information system adequacy), and Taxpayers (taxpayers’ cooperativeness). This study used a descriptive-qualitative method by employing document analysis, questionnaires, and interviews. The results point out several issues that have led to the decline in the tax audit effectiveness in the North Jakarta Regional Tax Office, such as inadequate supporting facilities, ineffective professional training, insufficient tax auditor personnel, and lack of integration and accessibility on the existing information systems.

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Journal Info

Abbrev

jurnalakundanbisnis

Publisher

Subject

Economics, Econometrics & Finance

Description

JURNAL AKUNTANSI DAN BISNIS: Journal Accounting Study Program is a Journal for aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. Jurnal Akuntansi dan Bisnis editor ...