<![CDATA[Background: Nursing services are an integral part of hospital health care, which has a very strategic position in an effort to improve the quality of consumer service that comes to the hospital. Objective: This study aims to find out whether there is a significant relationship between care and therapeutic communication with the quality of nursing services. Methods: This is a quantitative study with cross sectional design. The type of research used is a descriptive study where the study of descriptives methods aims to see a picture of phenomena occurring in a particular population. Results: The significance value of multiple regression statistical test results obtained p value less than 0.05 between care and therapeutic communication to the quality of nursing services is 0.006. Conclusion: There is a significant link between Caring and Nurses' Therapeutic Communication to the Quality of Nursing Services at RSUD Prembun.AbstrakLatar belakang : Pelayanan keperawatan merupakan bagian integral dari pelayanan kesehatan rumah sakit, yang mempunyai posisi sangat strategis dalam upaya meningkatkan mutu pelayanan konsumen yang datang ke rumah sakit. Tujuan: Penelitian ini bertujuan untuk mengetahui apakah terdapat hubungan yang signifikan antara caring dan komunikasi terapeutik dengan kualitas pelayanan keperawatan. Metode: Penelitian ini merupakan penelitian kuantitatif dengan desain cross sectional. Jenis penelitian yang digunakan yakni penelitian deskriptif dimana penelitian metode deskriptif bertujuan untuk melihat gambaran fenomena yang terjadi didalam suatu populasi tertentu Hasil: Nilai signifikansi hasil uji statistic multiple regresi didapatkan p value kurang dari 0,05 antara caring dan komunikasi terapeutik terhadap kualitas pelayanan keperawatan yaitu 0,006. Kesimpulan: Terdapat hubungan signifikan antara Caring dan Komunikasi Terapeutik Perawat terhadap Kualitas Pelayanan Keperawatan di RSUD Prembun. ]]>
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