Quantitative Economics and Management Studies
Vol. 4 No. 6 (2023)

Strengthening Organizational Citizenship Behavior Through Emotional Intelligence and Work Ethics

Alya Madani Sekarwangi (Universitas Padjadjaran)
Yunizar (Universitas Padjadjaran)
Wa Ode Zusnita Muizu (Universitas Padjajaran)



Article Info

Publish Date
23 Oct 2023

Abstract

The purpose of this research is to analyze the effect of emotional intelligence and work ethics on increasing employee organizational citizenship behavior in one of the government agencies in Jakarta. The research design used in this study is a quantitative associative approach by using SPSS software, that is research that tests the causal relationship between independent variables, namely emotional intelligence (X1) and work ethics (X2) with the dependent variable, organizational citizenship behavior (Y). In conducting this research, questionnaires were distributed to 100 related samples, namely state civil servants in one of the government agencies located in Jakarta. Based on the results of the data analysis that has been carried out, there is a first hypothesis (H1), emotional intelligence has a positive and significant effect on organizational citizenship behavior and the second hypothesis (H2) is that work ethics has a positive and significant effect on organizational citizenship behavior. Hence, emotional intelligence and work ethics have positive and significant effect on organizational citizenship behavior.

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Journal Info

Abbrev

qems

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Description

Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes ...