MOTIVASI Jurnal Manajemen dan Bisnis
Vol 8, No 2 (2023): MOTIVASI Jurnal Manajemen dan Bisnis

PERAN KEPERCAYAAN PADA PEMASARAN INFLUENSER UNTUK MENINGKATKAN LOYALITAS MEREK




Article Info

Publish Date
01 Nov 2023

Abstract

Purpose– This research aims to examine the direct and indirect roles of the relationship between the credibility and attractiveness of influencers on brand loyalty among young consumers in Indonesia, mediated by trust. Design/methodology– This research employs a quantitative explanatory approach with a non-experimental cross-sectional method aimed at examining the relationships between the proposed variables. The survey was conducted online using Google Forms, and respondents were selected using a non-random purposive sampling technique. The analytical tool utilized was SmartPLS version 3.2.9 Findings - The research results indicate that the factor of source credibility has no direct effect on brand loyalty. In contrast, attractiveness exhibits a significant positive relationship with brand loyalty. Additionally, influencer credibility and attractiveness are found to have a significant positive relationship with trust. Finally, trust demonstrates a significant positive relationship with brand loyalty. This research is expected to contribute to the existing literature on the role of influencers in marketing communication activities, particularly in terms of brand loyalty, for both academics and practitioners.

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Journal Info

Abbrev

motivasi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Motivasi: Jurnal Manajemen dan Bisnis is journal that publishes scientific articles in the fields of management and business sciences covering the fields of financial management, human resource management, marketing management, operational management and management information systems that are ...