The Asian Journal of Technology Management (AJTM)
Vol. 14 No. 3 (2021)

Multi-Stakeholder Innovation in Tourism Industry: A Recent Development and Future Directions

Roma Nova Cahjati Poetry (School of Business and Management, Institut Teknologi Bandung, Indonesia)
Togar Mangihut Simatupang (School of Business and Management, Institut Teknologi Bandung, Indonesia)
Achmad Ghazali (School of Business and Management, Institut Teknologi Bandung, Indonesia)



Article Info

Publish Date
28 Dec 2021

Abstract

Abstract: Tourism is the most affected industry due to the Covid-19 pandemic, though it can be reinstated through innovations and collaborations. For instance, the marketing paradigm has shifted from product to service-dominant logic, influencing open innovations. The closed innovations are ineffective in the current business environment because of excluding other actors, such as suppliers, universities, research organizations, public institutes, competitors, and tourists, specifically during the pandemic. This indicates stakeholder networks are essential in promoting tourism industry innovations. Therefore, this research examined the existing literature on multi-stakeholder innovation in the tourism industry. The relevant articles were identified using multiple keywords search on major research databases and analyzed based on tourism innovation research stream, type, and characteristic of innovation (value creation-value capture), innovation platforms, research methodology, the network actors, and key concepts. After identifying the gap, relevant literature for academicians and practitioners was provided. The literature is expected to guide practitioners on the importance of stakeholder innovations to restore and improve tourism conditions from the pandemic.Keywords: Literature review, Future direction, Innovation, Collaboration, Multi-stakeholder, Tourism industry

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Journal Info

Abbrev

AJTM

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

PURPOSE The Asian Journal of Technology management aims to promote interdisciplinary research regarding the special problems and opportunities related to technology management fields in Asia and its effects beyond. It publishes papers by worldwide scholars, practitioners, and those interested in ...