Prosiding Seminar Nasional Sisfotek (Sistem Informasi dan Teknologi Informasi)
Vol 7 No 1 (2023): SISFOTEK VII 2023

Penerapan Customer Relationship Management (CRM) pada Sistem Informasi Penjualan Bucket Berbasis Web di Toko Hadinafa Galery

Nila Indasari (Unknown)
Seni Asria (Unknown)
Muhammad Fauzi Razak (Unknown)
Nurmadina Hs (Unknown)



Article Info

Publish Date
17 Oct 2023

Abstract

A web-based bucket sales information system with the implementation of Customer Relationship Management (CRM) is urgently needed in selling buckets at the Hadinafa Gallery store. This study aims to: (1) Build a web-based bucket sales information system by implementing Customer Relationship Management (CRM) at the Hadinafa Gallery store, (2) Implement a web-based bucket sales information system by implementing Customer Relationship Management (CRM) at te Hadinafa Gallery store. System activity design uses UML (Unified Modelling Language) which consists of 4: Use case diagram, Sequence diagram, Activity diagram, and Class diagrams. The programming languages used are PHP (PHP Hypertext Processor), MySQL, and Codeigniter4. Data collection was carried out in 3 ways, namely observation, interviews and library techniques. The results of this research are to make it easier for store owners to manage sales report data, customer data, and product data and help customers get bucket information without coming directly to the store.

Copyrights © 2023






Journal Info

Abbrev

SISFOTEK

Publisher

Subject

Computer Science & IT

Description

Seminar Nasional Sistem Informasi dan Teknologi (SISFOTEK) merupakan ajang pertemuan ilmiah, sarana diskusi dan publikasi hasil penelitian maupun penerapan teknologi terkini dari para praktisi, peneliti, akademisi dan umum di bidang sistem informasi dan teknologi dalam artian ...