Jurnal Inovasi Daerah
Vol. 1 No. 2 (2022): JID: Jurnal Inovasi Daerah, Desember 2022

DAMPAK KNOWLEDGE MANAGEMENT TERHADAP PENINGKATAN KINERJA PEGAWAI PADA PERUSAHAAN HOTEL CILACAP

Linda Perdana Wanti ((Scopus ID: 5721472209), Politeknik Negeri Cilacap)
Inka Putri Cahyanti (Politeknik Negeri Cilacap)
Abdul Rohman Supriyono (Politeknik Negeri Cilacap)



Article Info

Publish Date
20 Dec 2022

Abstract

Indonesia has many tourist destinations that can be used to increase regional income. Among them are Teluk Penyu Beach and the tourist area of Benteng Pendem which is in Cilacap Regency. This will also affect the formation of tourism accommodations such as hotels. The purpose of this study is to improve the service of hotel employees who are influenced by the performance of hotel employees, so the purpose of this study is to analyze the effect of knowledge management on improving employee performance. The data used in this study uses employee data and other data taken at the Whiz Cilacap Hotel which is located on Jln. General Soedirman, Cilacap Regency, Central Java. The method used in this study is a quantitative descriptive method with independent variables including team performance (X1), employee empowerment (X2), and training (X3), while the dependent variable is employee performance (Y). The results of this study are that the independent variables have a positive and significant influence/impact on the dependent variable, which means that team performance, employee empowerment and training have a positive effect on improving the performance of Whiz Cilacap Hotel employees.

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Journal Info

Abbrev

jid

Publisher

Subject

Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

Description

Topics cover the following areas (but are not limited to): 1. Local government innovation; 2. Public service innovation; 3. Superior local products; 4. Regional innovation system; and 5. Public affairs that are covered by local government ...