Jurnal Bisnis dan Kewirausahaan
Vol. 7 No. 2 (2018): Jurnal Bisnis dan Kewirausahaan

PENGARUH LAYANAN CASH DEPOSIT MACHINE TERHADAP KEPUASAN NASABAH PADA PT. BANK RAKYAT INDONESIA (Persero) Tbk. CABANG AHMAD YANI MAKASSAR

Ibrahim Bazergan (Sekolah Tinggi Ilmu Manajemen Nitro Makassar)

Article Info

Publish Date
30 Apr 2018

Abstract

The purpose of this study is to determine the effect of Cash Deposit Service Machine on Customer Satisfaction At PT. Bank Rakyat Indonesia (Persero) Tbk. Ahmad Yani Makassar Branch. This research was conducted at Branch Office of BRI Makassar, using simple regression analysis method, likert scale, instrument test consisting of validity and reliability test, and partial hypothesis test (t test). The results showed that Cash Deposit Service Service has a positive and significant effect on Customer Satisfaction PT. BRI Branch Ahmad Yani Makassar.

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Journal Info
Jurnal Bisnis dan Kewirausahaan
Website

Abbrev

jbk

Publisher

institute teknologi dan bisnis nobel indonesia

Subject

Economics, Econometrics & Finance

Description

Jurnal Bisnis dan Kewirausahaan adalah jurnal berkala yang diterbitkan oleh Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat (LP3M) Nobel Indonesia. Jurnal BISNIS dan KEWIRAUSAHAAN memuat artikel dalam bidang bisnis dan kewirausahaan (yang meliputi pendidikan, pengembangan teknologi, ...