Journal of Applied Engineering and Technological Science (JAETS)
Vol. 5 No. 1 (2023): Journal of Applied Engineering and Technological Science (JAETS)

The Impulse Buying of Gen Z When Using E-Wallet In Indonesia

Lim Sanny (Bina Nusantara University)
Gilang Rafi Chandra (Bina Nusantara University)
Kitsy Chelles (Bina Nusantara University)
Laurent Angelica Santoso (Bina Nusantara University)



Article Info

Publish Date
10 Dec 2023

Abstract

This research aims to analyze the impulse buying of Gen Z when using e-wallets in Indonesia. This type of research is quantitative research using the Partial Least Squares Structural Equation Modeling (SEM) framework. The sampling technique involved convenience sampling with a total of 393 Gen Z e-wallet users in Indonesia who had been surveyed online. Theoretical implications in this study are implementing the S-O-R framework on e-wallet enriches. This research provides a new perspective using Generation Z as a research subject. The results found in this study revealed that the model could explain 60.2% of variance satisfaction and 5.9% of impulse buying. In addition, the factors that encourage satisfaction include perceived interactivity, perceived risk, and subjective norms that significantly affect satisfaction with a small effect. Perceived usefulness is the most significant factor with a substantial impact that positively influences satisfaction. This satisfaction is proven to control impulse buying positively, but it can only be explained in a small part. The research's practical implication is that these results can provide input for e-wallet development companies to satisfy Gen Z using e-wallets in impulse buying.

Copyrights © 2023






Journal Info

Abbrev

jaets

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering

Description

Journal of Applied Engineering and Technological Science (JAETS) is published by Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI), Pekanbaru, Indonesia. It is academic, online, open access, peer reviewed international journal. It aims to publish original, theoretical and practical ...