KLIK: Kajian Ilmiah Informatika dan Komputer
Vol. 4 No. 3 (2023): Desember 2023

Analisis User Experience Aplikasi Disney+ Hotstar dengan Menggunakan Metode User Experience Questionnaire (UEQ)

Danar Feriano (Universitas Sriwijaya, Palembang)
Nabila Rizky Oktadini (Universitas Sriwijaya, Palembang)
Allsela Meiriza (Universitas Sriwijaya, Palembang)
Putri Eka Sevtiyuni (Universitas Sriwijaya, Palembang)
Pacu Putra (Universitas Sriwijaya, Palembang)



Article Info

Publish Date
22 Dec 2023

Abstract

With the advancement of the times, people have started using apps to fulfill their daily needs, such as reading news, shopping, and watching movies. Disney+ hotstar is a video streaming platform that provides various types of movies. There are 107 people who have used the disney+ hotstar application throughout Indonesia as the subject of this research. The problem identified is why users prefer Netflix to watch videos compared to using the disney+ hotstar app. The purpose of the study was to analyze the user experience while using the disney+ hotstar app using the UEQ method and also to provide recommendations on what can be improved to enhance the user experience. After that, the UEQ tool was used to analyze the information that had been collected. The results show that the attractiveness aspect has a value of 1.72 which is a good value, perspicuity has a value of 1.67, which is an above average value, efficiency has a value of 1.49, which is an above average value; dependability has a value of 1.34, which is an above average value, stimulation has a value of 1.43, which is a good value and novelty has a value of 1.05, which is an above average value.

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Journal Info

Abbrev

klik

Publisher

Subject

Computer Science & IT

Description

Topik utama yang diterbitkan mencakup: 1. Teknik Informatika 2. Sistem Informasi 3. Sistem Pendukung Keputusan 4. Sistem Pakar 5. Kecerdasan Buatan 6. Manajemen Informasi 7. Data Mining 8. Big Data 9. Jaringan Komputer 10. Dan lain-lain (topik lainnya yang berhubungan dengan Teknologi Informati dan ...