Babali Nursing Research
Vol 4 No 4 (2023): October

The Impact of Nursing Services on Patient Satisfaction: A Scientific Analysis of Hospitals Under the Libyan Ministry of Health

Abdulrahman Anbeeh Fadhlulla Alwirfili (Higher Institute of Medical Sciences and Technologies Al-Khoms, Al-Khoms, Libya)
Ernawati (Muhammadiyah University, Semarang, Indonesia)
Yunie Armiyati (Muhammadiyah University, Semarang, Indonesia)
Ratih Sari Wardani (Muhammadiyah University, Semarang, Indonesia)
Fatkhkul Mubin (Muhammadiyah University, Semarang, Indonesia)



Article Info

Publish Date
31 Oct 2023

Abstract

Background: The success of nursing services depends on more than only the care and recovery of patients. The effectiveness of providing these services is governed not only by the knowledge and skills of medical workers. Objectives: This paper aims to evaluate the impact of nursing services on patient satisfaction: a scientific analysis of hospitals under the Libyan ministry of health. Methods: This study uses a descriptive analysis method to evaluate the effectiveness of nursing services conducted by the Libyan Ministry of Health. Data and information related to nursing services in hospitals managed by the Libyan Ministry of Health are collected and analysed to provide a clear picture of quality and safety of services, use of resources, and patient satisfaction. The PSNCQQ used to measuring the amount of predicted need, with 5-point Likert scale. Results: Patients with greater incomes and more education tend to be more satisfied with nursing treatment, income level and education level both have statistically significant impacts. Conclusions: This study concludes that the examination of the effectiveness of nursing services by the Libyan Ministry of Health provides significant benefits in improving service quality and patient satisfaction. Although there are some aspects that need to be continuously improved, the descriptive analysis method proves the effectiveness of this check as an important tool in improving the health system and providing better services to the people of Libya.

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Journal Info

Abbrev

BNR

Publisher

Subject

Nursing

Description

The Babali Nursing Research provides a forum for original research and scholarship about health care delivery, organisation, management, workforce, policy and research methods relevant to nursing, midwifery and other health related professions. The BNR aims to support evidence informed policy and ...