Journal of Economics, Law, and Humanities
Vol. 2 No. 2 (2023): Economics, Law, and Humanities

Perilaku Konsumen dalam Berinvestasi Emas Digital Melalui Platform Tokopedia

Titis Indrawati (Institut Agama Islam Negeri Ponorogo, Indonesia)
Aji Damanuri (Institut Agama Islam Negeri Ponorogo, Indonesia)
Shinta Maharani (Institut Agama Islam Negeri Ponorogo, Indonesia)



Article Info

Publish Date
04 Nov 2023

Abstract

Tokopedia is an e-commerce that has a gold investment feature, namely Tokopedia Gold,which collaborates with Pegadaian. Tokopedia is the most popular e-commerce in Indonesiawith the number of monthly web visitors reaching 147.8 million in the second quarter of 2021beating other e-commerce. Tokopedia Gold Pegadaian uses a cash & wadi'ah sale andpurchase contract. Since the Tokopedia Emas feature was launched in 2018, the trend ofbuying gold transactions at Tokopedia has increased by almost 30 times, even though thespread of Tokopedia Gold, which works with Pegadaian, is 4.5% higher than direct goldinvestment at Pegadaian Digital, which is around 3%. It is necessary to know what are thefactors that influence consumer behavior in deciding to choose digital gold at Tokopedia. Thisresearch is a qualitativeresearch. Data collection techniques through interviews, observation,and documentation. Analysis with the theory of consumer behavior. The purpose of this studyis to analyze the mechanism of digital gold investment, to analyze the factors that influenceconsumer behavior in investing in digital gold, and to analyze the impact of digital goldinvestment in Tokopedia on consumer behavior. The results of the study show that the digitalgold investment mechanism influences consumer behavior because it is quite easy andpractical from the choice of product, brand, dealer, time of purchase, purchase amount, andpayment method. Factors that influence consumer behavior, namely consumer psychologicalfactors, are the most influential in investing in digital gold at Tokopedia. Then culturalfactors have a fairly good influence, but social and personal factors have little influence. Aswell as investing in gold has both positive and negative impacts, the many conveniencesoffered, especially attractive promos, make consumers satisfied making purchases, therebyinfluencing consumer behavior to invest in digital gold on Tokopedia continuously.

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Journal Info

Abbrev

jelhum

Publisher

Subject

Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Economics, Law, and Humanities, published by Islamic Economics and Islamic Family Law Departments, Postgraduate of State Islamic Departments Institute (IAIN) Ponorogo since 2022. The subject covers various perspectives of Islamic economics, legal drafting and Islamic family law, Islam and ...