Journal of Regional Public Administration
Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration

EFEKTIFITAS PELAYANAN PUBLIK PADA LAYANAN KARTU TANDA PENDUDUK YANG TERPADU (KADO TERINDAH) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SUKABUMI

Tuah Nur (Universitas Muhammadiyah Sukabumi)
Detio fikri firjani (Universitas Muhammadiyah Sukabumi)
Nopia Nopia (Universitas Muhammadiyah Sukabumi)
Salma Salsabila Saumi (Universitas Muhammadiyah Sukabumi)



Article Info

Publish Date
16 Jun 2023

Abstract

Public services are all activities in the framework of fulfilling basic needs in accordance with the basic rights of every citizen and resident over an item, in this article describes the effectiveness of public services in the Application for making identity cards at the Sukabumi City population and civil registration service, e-KTP is a government product that must be owned by all Indonesian people in accordance with Article 63 of this Law confirms, residents of Indonesian Citizens and Foreigners who have a Permanent Stay Permit who are 17 (seventeen) years old or have been married or have been married are required to have Electronic KTP (e-KTP), of course, at a free price and also excellent service provided by the local Population and Civil Registration Service. The presence of the concept of e-government (electronic government) is an answer in facing the current era of digitalization. various kinds of problem phenomena such as (1) Timeliness of service (2) It is still unclear about socialization of the community about the application Kado Terindah (3) Facilities and Infrastructure.

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Journal Info

Abbrev

jrpa

Publisher

Subject

Social Sciences

Description

The Journal of Regional Public Administration is published twice a year by Fakultas Ilmu Sosial dan Ilmu Publik. This journal publishes the results of research conducted by researchers and lecturers in Higher Education. The aim is to disseminate research findings to all relevant stakeholders in ...