Journal Healthcare Education
Vol. 1 No. 2 (2023): Volume 1 No. 2 2023

PENGARUH PROFESIONALISME DAN KETERAMPILAN PERAWAT TERHADAP MUTU PELAYANAN KEPERAWATAN RUMAH SAKIT

Endah Pujiastuti (Universitas Adhirajasa Reswara Sanjaya)
Purwadhi Purwadhi (Universitas Adhirajasa Reswara Sanjaya)
Yani Restiani Widjaja (Universitas Adhirajasa Reswara Sanjaya)



Article Info

Publish Date
21 Jan 2024

Abstract

The quality of nursing services, as an indicator of the quality of health services, is a key element that influences public perceptions of the image of health service institutions. The importance of the role of professional nursing services in hospitals is very large, considering that nursing as a profession has the largest number of workers in the hospital environment, they are closest to patients, and also interact with families. The aim of the research was to determine the factors that influence the quality of nursing services at Mitra Anugerah Lestari Cimahi Lestari General Hospital. Method; This is a quantitative analytical cross sectional correlation research. The population in this study was 125 nurses at Mitra Anugerah Lestari Cimahi Hospital. The sample used was 104 people. Results; Most of the respondents were considered professional nurses, namely around 56.7% and skilled nurses, namely around 55.8%. Conclusion; The professionalism and skills of nurses influence the quality of nursing services with a sig value of 0.007. Suggestion; Developing strategies to improve interprofessional communication and coordination can optimize overall nursing service outcomes

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Journal Info

Abbrev

jhce

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Description

Journal Healthcare Education is an open access, peer reviewed journal presenting timely research on all aspects of nursing that has not been published by other media, with registered number e ISSN 30326575. A broad outline of the journals scope includes nursing education, medical education, health ...