Economics and Digital Business Review
Vol. 4 No. 2 (2023): February - July

The Influence of Personal Selling and Digital Marketing on the Sales Performance of Laboratory Service Through Customer Buying Interest at PT. Prodia in Makassar City

Hermin Tikumaqdika, Sumardi, Muh. Thoaha (Master of Management, Faculty of Economics and Business, Hasanuddin University)



Article Info

Publish Date
15 Nov 2023

Abstract

The aim of this study is to determine and analyze the influence of personal selling and digital marketing on the sales performance of laboratory services through customer buying interest at PT. Prodia in Makassar City. The research methodology used descriptive method and path analysis technique for data collection through observation and questionnaires. The results of the study indicate that personal selling and digital marketing have a positive and significant impact on customer buying interest. Personal selling and digital marketing also have a positive and significant influence on the sales performance of laboratory services at PT. Prodia in Makassar City. Customer buying interest has a positive and significant impact on the sales performance of laboratory services. Furthermore, based on the results of the online Sobel test, it can be concluded that customer buying interest mediates the influence of personal selling and digital marketing on the sales performance of laboratory services at PT. Prodia in Makassar City.

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Journal Info

Abbrev

ecotal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Economics and Digital Business Review, is published by STIE Amkop Makassar in 2020, with registered number ISSN : 2774-2563 (Online), is a peer-reviewed journal published Economics and Digital Business Review published two times a year (January & July) by STIE Amkop Makassar, It provides an academic ...