Jurnal Mantik
Vol. 7 No. 3 (2023): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)

Turnover intention of marketing employees in the leasing industry: Influencing factors

Deva Nita Mulya (Politeknik Bhakti Semesta, Indonesia)
Yashinta Putri Dwi Astuti (Politeknik Bhakti Semesta, Indonesia)



Article Info

Publish Date
09 Nov 2023

Abstract

The intention to switch jobs is the desire to resign by employees, influenced by various internal and external factors, and it can have adverse consequences for a company in terms of recruitment costs and providing training to employees. The research background for this study is the intention of an individual in a managerial position (manager) within a company, particularly in the marketing division, which tends to have a relatively high turnover intention compared to other divisions. Therefore, the objective of this research is to analyze the factors influencing the intention to switch jobs among marketing division managers and how both the marketing division managers and the company address this issue. The research method used in this study is qualitative. This research focuses on the factors influencing the desire of marketing manager employees to switch jobs and how the marketing division managers and the company address this desire to switch. Through data collection using interviews, the research found that the desire to switch marketing managers is influenced by organizational commitment factors, which include the material responsibilities that employees must bear when consumers lapse and a lack of support from leadership

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Journal Info

Abbrev

mantik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public ...