International Journal of Economics, Business and Accounting Research (IJEBAR)
Vol 7, No 2 (2023): IJEBAR, VOL. 07 ISSUE 02, JUNE 2023

THE INFLUENCE OF PRICE, PRODUCT QUALITY, AND PROMOTION ON REPURCHASE INTEREST WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE ON MAYBELLINE PRODUCTS

Sri Dwi Ari Ambarwati ("Veteran" University of National Development Yogyakarta)
Adinda Nur Fauziah ("Veteran" University of National Development Yogyakarta)



Article Info

Publish Date
22 Jun 2023

Abstract

This study aims to determine the effect of price, product quality, and promotion on repurchase intention, with consumer satisfaction as an intervening variable. This quantitative research uses a data collection tool in the form of a questionnaire. The population and sample in this study were 110 respondents, using primary data using the purposive sampling method. The criteria for respondents in this study were consumers who had bought and used Maybelline products at least twice. The data analysis technique used is path least squares (path analysis) with SmartPLS 3.0. The results of the study show that: 1) there is a partial and significant effect of price, product quality, and promotion on repurchase intention, 2) there is a partial and significant effect of price, product quality, and promotion on customer satisfaction, and 3) there is an effect of price, product quality, and promotion of repurchase intentions through partial and significant customer satisfaction. This research is expected to be an input for Maybelline company policy-making in marketing. Keywords: price, product quality, promotion, customer satisfaction, repurchase intention

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Journal Info

Abbrev

IJEBAR

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Economics, Business, and Accounting Research (IJEBAR) is a peer-reviewed, open access international scientific journal dedicated for rapid publication of high-quality original research articles as well as review articles in all areas of Economics, Business and Accounting. ...