International Journal of Economics, Business and Accounting Research (IJEBAR)
Vol 6, No 3 (2022): IJEBAR, Vol. 6 Issue 3, September 2022

THE COLLECTION OF SUBSIDIZED LOANS FOR MICRO-ENTREPRENEURS IS IN TERMS OF INTEREST RATES, SERVICE QUALITY AND CREDIT PROCEDURES AT PT. BPR BKK TULUNG PERSERODA KLATEN REGENCY

Dinawati Retnaningrum (Program Studi Magister Manajemen, Program Pascasarjana, Universitas Islam Batik Surakarta, Indonesia)
Bambang Mursito (Universitas Islam Batik Surakarta, Indonesia)
Ida Aryati (Universitas Islam Batik Surakarta, Indonesia)



Article Info

Publish Date
02 Aug 2022

Abstract

This study aims to determine the effect of interest rates, service quality and credit procedures on taking subsidized credit at PT BPR BKK TULUNG (Perseroda) Klaten Regency. This research method uses a quantitative research design. The population in all customers of micro business actors who take subsidized credit at PT BPR BKK TULUNG (Perseroda) Klaten Regency, amounting to 200 customers The sampling technique used in this study is random sampling technique with a sample of 100 customers. Collecting data by using a questionnaire. The data analysis technique used was statistical analysis, namely multiple linear regression test, F test, t test, and the coefficient of determination. The results showed that interest rates, service quality and credit procedures had a positive and significant effect on taking subsidized credit at PT BPR BKK TULUNG (Perseroda) Klaten Regency. Suggestions from this research, PT BPR BKK TULUNG (Perseroda) Klaten Regency continue to maintain and increase interest rates, service quality and existing credit procedures, so that it will make subsidy credit taking increase and be better than before. Keywords: Subsidized Loans, Interest Rates, Service Quality, Credit Procedures

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Journal Info

Abbrev

IJEBAR

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Economics, Business, and Accounting Research (IJEBAR) is a peer-reviewed, open access international scientific journal dedicated for rapid publication of high-quality original research articles as well as review articles in all areas of Economics, Business and Accounting. ...