Jurnal Kajian Ilmiah Teknologi Informasi dan Komputer
Vol 1 No 2 (2023): May 2023

Analisis Kepuasan Penggunaan Aplikasi Pospay Menerapkan Metode TAM

Adityawan, Rahmat (Unknown)
Gunawan, Andini (Unknown)
Ginting, Guidio Leonardo (Unknown)



Article Info

Publish Date
16 Jan 2024

Abstract

The presence of the current era of globalization, revolution and industrial technology, we can see with the booming of applications that can facilitate various human activities. Many applications are currently emerging that play a role in almost every area of ​​human life, both in daily life and in the field of human work by offering various superior features, such as the pospay application. The Pospay application is a smartphone application with Android and iOS operating systems that is provided to customers as a digital channel to access Giropos services and other financial transaction services independently. However, until now there has not been an analysis to find out about the assessment of customer satisfaction from the use of the application. The method that can be used in assessing customer satisfaction is the concept of technology acceptance model (TAM) method. Therefore, this research is deemed necessary to find out about the customer satisfaction of the Pospay application using the TAM method.

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Journal Info

Abbrev

jutik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Library & Information Science Social Sciences

Description

Jurnal Kajian Ilmiah Teknologi Informasi dan Komputer, membahas ilmu dibidang Informatika, Sistem Informasi, Manajemen Informatika, DSS, AI, ES, Jaringan, sebagai wadah dalam menuangkan hasil penelitian baik secara konseptual maupun teknis yang berkaitan dengan Teknologi Informatika dan Komputer. ...